Crystalbrook Riley | Hotel in Cairns

| 9.2 (1007 Reviews) |  1 Bathroom
Cairns Central Business District Hotel | Crystalbrook Riley

Hotel in Cairns Central Business District, Cairns

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available once per stay.
Crystalbrook Riley offers 311 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shampoo
  • 2 bathrooms
  • Bathrobes
  • Eco-friendly toiletries
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Pillow menu
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Mobile key entry
  • Safe
  • Water-efficient toilets only
  • Energy-saving switches
  • Desk
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Desk chair
  • Eco-friendly cleaning products provided
  • Soundproofing
  • Slippers
Breakfast
  • 2 bars/lounges and 1 poolside bar
  • 1 restaurant
  • Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 42 for adults and AUD 21 for children
  • Room service available
  • Electric kettle
  • Coffee/tea maker
  • Free bottled water
Parking
  • Self parking on site (AUD 20.00 per day)
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Elevator
  • Wheelchair-accessible concierge desk
Activities
  • Outdoor pool
  • Billiards/pool table
  • Full-service spa
  • Bicycle rentals
  • 24-hour fitness center
  • Bike parking
  • Bike storage
Entertainment
  • First-run movies
  • Netflix
  • 55-inch flat-screen TV
  • Digital channels
General
  • Meeting rooms - 6
  • Water dispenser
  • Elevator
  • Reception hall
  • Front-desk safe
  • Spanish
  • Japanese
  • English
  • No plastic drinking straws
  • Double-glazed windows
  • Local culture & ecosystem education
  • Vegan dining options
  • Reusable tableware only
  • Reusable cups only
  • No plastic coffee stirrers
  • At least 80% of food locally-sourced
  • No plastic water bottles
  • Smoke-free property
  • Locally-owned & organized tours & activities
  • No plastic soda bottles
  • Vegetarian dining options
Guest Services
  • Outdoor pool
  • Soundproofed rooms
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Garden
Spa
  • Facials
  • Body wraps
  • Couples treatment room(s)
  • Body treatments
  • 5 treatment rooms
  • Body scrubs
  • Massage/treatment rooms
  • Massages
  • Manicures and pedicures

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aud 60.0 per night.
Payment Policy
Fee for full breakfast: approximately aud 42 for adults and aud 21 for children self parking fee: aud 20.00 per day early check-in is available for a fee (subject to availability) rollaway bed fee: aud 60.0 per night credit card charges are subject to a surcharge of 1 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Richard
Apr 7, 2026 06:03:24 AM
Review Score:   8
Summary: Lovely clean room and fresh look facilities. We visited at the Easter weekend so it was busy and the bars / restaurants were not always open - especially later at night.
See All Reviews

Room Arrangement

Room Info Facilities
Family Resort
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Resort

General

Square feet - 689, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 19.36, Number of bedrooms - 2, Shower only, Extra bed count 1, Free cribs/infant beds, Square meters - 64, Rainfall showerhead, Bed count maximum 3, Resort view, Furnished balcony, Bed count minimum 3
Urban King
Room Size: 344 square feet m2
1 King Bed
Urban King

General

Rollaway/extra beds (surcharge), Wheelchair-width doorways, Shower only, Square feet - 344, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Bathroom grab bars, Rainfall showerhead, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view, Furnished balcony
Resort Suite
Room Size: 721 square feet m2
2 King Bed and Double Sofa Bed
Resort Suite

General

Rollaway/extra beds (surcharge), Dining table, Square feet - 721, Number of bedrooms - 1, Sofa bed, Square meters - 67, Number of living rooms 1, Ping - 20, Extra bed count 2, Free cribs/infant beds, Deep soaking bathtub, Pool view, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Resort King
Room Size: 344 square feet m2
1 King Bed
Resort King

General

Rollaway/extra beds (surcharge), Shower only, Square feet - 344, Extra bed count 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Pool view, Rainfall showerhead, Ping - 9.67, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Family Sea
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Sea

General

Square feet - 689, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Sea view, Shower only, Separate bedroom, Extra bed count 1, Free cribs/infant beds, Ping - 19, Square meters - 64, Rainfall showerhead, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Panoramic Sea King
Room Size: 323 square feet m2
1 King Bed
Panoramic Sea King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Sea view, Shower only, Square feet - 323, Extra bed count 1, Free cribs/infant beds, Square meters - 30, Ping - 9.08, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Urban Panoramic King
Room Size: 323 square feet m2
1 King Bed
Urban Panoramic King

General

Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 1, Shower only, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Sea King
Room Size: 344 square feet m2
1 King Bed
Sea King

General

Rollaway/extra beds (surcharge), Sea view, Bathtub or shower, Square feet - 344, Extra bed count 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Deep soaking bathtub, Rainfall showerhead, Ping - 9.67, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Resort Twin
Room Size: 344 square feet m2
2 Twin Beds
Resort Twin

General

Rollaway/extra beds (surcharge), Shower only, Square feet - 344, Extra bed count 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Pool view, Rainfall showerhead, Ping - 9.67, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Resort Double Double
Room Size: 344 square feet m2
2 Double Beds
Resort Double Double

General

Number of living rooms 0, Number of bedrooms - 1, Shower only, Square feet - 344, Free cribs/infant beds, Ping - 10, Square meters - 32, No rollaway/extra beds, Rainfall showerhead, Resort view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Urban Twin
Room Size: 344 square feet m2
2 Twin Beds
Urban Twin

General

Rollaway/extra beds (surcharge), Wheelchair-width doorways, Shower only, Square feet - 344, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Rainfall showerhead, Roll-in shower, Bed count minimum 2, City view, Furnished balcony, Bed count maximum 2
Urban Suite
Room Size: 721 square feet m2
2 King Bed and Double Sofa Bed
Urban Suite

General

Rollaway/extra beds (surcharge), Dining table, Square feet - 721, Number of bedrooms - 1, Sofa bed, Square meters - 67, Number of living rooms 1, Ping - 20, Extra bed count 2, Free cribs/infant beds, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 2, City view, Furnished balcony, Bed count maximum 2
Family Urban
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Urban

General

Square feet - 689, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 19.36, Number of bedrooms - 2, Shower only, Extra bed count 1, Free cribs/infant beds, Square meters - 64, Rainfall showerhead, Bed count maximum 3, City view, Furnished balcony, Bed count minimum 3
Sea Bath Panoramic King
Room Size: 301 square feet m2
1 King Bed
Sea Bath Panoramic King

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 1, Square meters - 28, Sea view, Square feet - 301, Free cribs/infant beds, Accessible bathtub, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Sea Suite
Room Size: 743 square feet m2
2 King Bed and Double Sofa Bed
Sea Suite

General

Rollaway/extra beds (surcharge), Dining table, Square feet - 743, Number of bedrooms - 1, Sea view, Sofa bed, Square meters - 69, Number of living rooms 1, Extra bed count 2, Free cribs/infant beds, Ping - 21, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Riley Suite
Room Size: 904 square feet m2
3 King Beds and Twin Sofa Bed
Riley Suite

General

Dining table, Number of bedrooms - 2, Sea view, Sofa bed, Ping - 25, Extra bed count 1, Number of living rooms 1, Free cribs/infant beds, Square meters - 84, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Square feet - 904, Separate sitting area, Rainfall showerhead, Bed count maximum 3, Furnished balcony, Bed count minimum 3

FAQ's

Is this Crystalbrook Riley pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crystalbrook Riley have a swimming pool?

Yes, this Crystalbrook Riley has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystalbrook Riley?

Best-rates for the Crystalbrook Riley starts from $186 per night with includes Kitchen, Balcony/Terrace, Restaurant, Laundry, Spa, Parking, Pool, Guest Services, Entertainment, Breakfast, Air Conditioner, Wheelchair Accessible, Bar, Child Friendly, Internet, TV, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Crystalbrook Riley a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystalbrook Riley wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystalbrook Riley is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystalbrook Riley?

Based on the information reported by the owner or manager, the Crystalbrook Riley indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystalbrook Riley?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD186
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