Hotel Ciputra World Surabaya managed by Swiss-Belhotel International | Hotel in Surabaya

| 8.8 (257 Reviews) |  1 Bathroom
Surabaya Hotel | Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel in Surabaya

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers 212 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 8:00 pm express check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for idr 500000.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately idr 302500 to 302500 for adults, and idr 151250 to 151250 for children airport shuttle fee: idr 440220 per vehicle (one-way) valet parking fee: idr 60000 per day rollaway bed fee: idr 500000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Wendy or Joe
Jan 1, 2026 02:35:25 PM
Review Score:   10
Summary: I'm definitely a fan of Swiss-Belhotel for international travel going forward. The rooms were clean and the staff exceptionally helpful.
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FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $61 per night with includes Laundry, Wheelchair Accessible, Bar, Child Friendly, Kitchen, Pool, Bedding/Linens, Internet, Designated Smoking Area, TV, Business Services, Wellness Facilities, Spa, Restaurant, Toiletries, Breakfast, Air Conditioner, Parking, Accessibility, Guest Services, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD61
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