Is this ibis Mackay pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ibis Mackay have a swimming pool?

Yes, this ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis Mackay?

Best-rates for the ibis Mackay starts from $105 per night with includes Wellness Facilities, Child Friendly, Kitchen, Wheelchair Accessible, Pool, Security/Safety, Restaurant, Guest Services, Entertainment, Breakfast, Laundry, Air Conditioner, TV, Balcony/Terrace, Parking, Business Services, Bedding/Linens, Bar, Internet, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is ibis Mackay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis Mackay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis Mackay?

Based on the information reported by the owner or manager, the ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis Mackay?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

ibis Mackay | Hotel in South Mackay

| 8.8 (568 Reviews) | 1 Bathroom

Hotel in South Mackay

Hotel in Mackay with a coffee shop and an outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Towels

Eco-friendly toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Premium bedding

Bed sheets

Iron/ironing board

Energy-saving switches

Laptop-friendly workspace

LED light bulbs

Desk

Laptop-compatible safe

Bulk dispenser for toiletries

Connecting rooms available

Soundproofing

Water-efficient showers only

Eco-friendly cleaning products provided

Phone

Breakfast

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 11-25 for adults and AUD 11-25 for children

1 bar

Refrigerator

Electric kettle

Coffee/tea maker

Parking

Wheelchair-accessible parking available

Height restrictions apply for onsite parking

Free self parking on site

Accessibility

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible parking

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Wheelchair-accessible public washroom

Wheelchair-accessible restaurant

Wheelchair-accessible fitness center

Activities

Billiards/pool table

Fitness center

Outdoor pool

Entertainment

Cable channels

LED TV

Pay movies

General

Meeting room

24-hour business center

Elevator

Water dispenser

Banquet hall

Front-desk safe

Free newspapers in lobby

English

Vegetarian dining options

Smoke-free property

At least 80% lighting from LEDs

Humane treatment of captive wild animals

Reusable cups only

Annual offsets purchased for at least 10% of carbon footprint

No plastic coffee stirrers

Double-glazed windows

Biodegradable coffee stirrers

No plastic soda bottles

Local artist showcase

Comprehensive food waste policy

Local culture & ecosystem education

No plastic water bottles

Locally-owned & organized tours & activities

Biodegradable drinking straws

Vegan dining options

No plastic drinking straws

Reusable tableware only

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Snack bar/deli

Outdoor pool

Laundry facilities

Refrigerator

Dry cleaning service

Change of towels (on request)

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Terrace

Pool sun loungers

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am contactless check-out available late check-out fee: aud 60 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Fee for buffet breakfast: approximately aud 11 to 25 for adults, and aud 11 to 25 for children late check-out fee: aud 60 (subject to availability) credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Tania

Jan 17, 2026 11:28:46 AM

Review Score: 10

Summary: Quick and easy access from Mackay airport. Clean, modern, quiet and comfortable rooms. Nice dining and bar area.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed Room Size: 187 square feet m² 1 King Bed	General Ping - 5.26, Number of bedrooms - 1, Square meters - 17, Square feet - 187, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 Queen Bed Room Size: 187 square feet m² 1 Queen Bed	General Ping - 5.26, No cribs (infant beds), Number of bedrooms - 1, Square meters - 17, Square feet - 187, Bed count minimum 1, Bed count maximum 1
Room, 1 Queen Bed, Accessible (Accessible) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Queen Bed Room Size: 187 square feet m² 1 Queen Bed	General Ping - 5.26, No cribs (infant beds), Number of bedrooms - 1, Square meters - 17, Square feet - 187, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Twin Beds Room Size: 187 square feet m² 2 Twin Beds	General Ping - 5.26, Number of bedrooms - 1, Square meters - 17, Square feet - 187, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2