Mercure Serpong Alam Sutera | Hotel in Serpong

| 8.2 (222 Reviews) |  5 Bathrooms  15 Guests
Tangerang Hotel | Mercure Serpong Alam Sutera

Hotel in Tangerang, Serpong

Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout. Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free mini-bar are also provided. Private bathroom has a hairdryer, a shower and free toiletries. Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests' rooms. Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business center and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge. Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.

Mercure Serpong Alam Sutera is located in Serpong.

This 188 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Business Services, Bar, and several others. This is a 4 star rated property and has over 222 reviews with the average score of 8.2 . Coming to Serpong and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 188 Bedrooms Hotel if you want to learn more about this place in Serpong. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Serpong Alam Sutera in Serpong is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Serpong Alam Sutera”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Snack bar
  • Kids' meals
  • Fruit
  • Breakfast in the room
  • Restaurant
Parking
  • Parking
  • Parking on site
  • Private Parking
  • Accessible parking
  • Free parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Locker rooms
  • Fitness
  • Fitness center
  • Cycling
  • Happy hour
  • Spa
  • Massage
  • Spa/Wellness packages
General
  • Adults only
  • Wifi in all areas
  • Elevator
  • Designated smoking area
  • Safe
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
  • Smoke-free property
Guest Services
  • Meeting/Banquet facilities
  • Valet parking
  • Shared lounge/TV area
  • Express check-in/out
  • Car rental
  • Fax/Photocopying
  • Daily housekeeping
  • Laundry
  • Baggage storage
  • Concierge
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Room service
  • Suit press
  • Business center
  • Ironing service
  • Airport shuttle
  • Dry cleaning
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Garden
  • Outdoor pool (year-round)
  • BBQ facilities
Security/Safety
  • Security alarm
  • 24-hour security
  • Key card access
  • Fire extinguishers
  • Key access
  • CCTV in common areas
  • Smoke alarms
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Beach umbrellas
  • Kids' pool
  • Beach chairs/Loungers
  • Rooftop pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.8
Location:
8.68
Staff:
8.88
Facilities:
8
Comfort:
8.09
Cleanliness:
8.1
Kannan
Dec 11, 2025 08:00:00 AM
Review Score:   10
Malaysia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: clean
Negative: lobby
Summary: clean
See All Reviews

Room Arrangement

Room Info Facilities
Privilege Double Room
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Private bathroom, Toilet paper, Shampoo, Shower, Shower cap, Towels, Toothbrush, Bathtub or shower, Toilet, Free toiletries, Bathrobe, Body soap

General

Smoke Alarm, Trash cans, Safe, Key card access, Air conditioning, Carpeted, Key access

Media & Technology

Cable channels, Flat-screen TV, TV, Telephone

Living Area

Desk, Sofa, Sitting area

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

City view

Accessibility

Toilet with grab rails, Entire unit wheelchair accessible, Roll-in shower, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Drying rack for clothing

Pool and Spa

Pool with a view, Rooftop pool

Exclusive services

Free gym access
Superior Double Room
Room Type: Triple
Room Size: 26 m2
1 Queen bed(s) Bed
Superior Double Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Private bathroom, Toilet paper, Shampoo, Shower, Shower cap, Towels, Toothbrush, Bathtub or shower, Toilet, Free toiletries, Body soap

General

Smoke Alarm, Trash cans, Safe, Interconnecting room(s) available, Key card access, Air conditioning, Carpeted, Key access

Media & Technology

Cable channels, Flat-screen TV, TV, Telephone

Living Area

Desk, Sitting area

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Drying rack for clothing

Pool and Spa

Pool with a view, Rooftop pool

Exclusive services

Free gym access
Superior Twin Room
Room Type: Triple
Room Size: 26 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Private bathroom, Toilet paper, Shampoo, Shower, Shower cap, Towels, Toothbrush, Bathtub or shower, Toilet, Free toiletries, Body soap

General

Smoke Alarm, Trash cans, Safe, Interconnecting room(s) available, Key card access, Air conditioning, Carpeted, Key access

Media & Technology

Cable channels, Flat-screen TV, TV, Telephone

Living Area

Desk, Sitting area

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Drying rack for clothing

Pool and Spa

Pool with a view, Rooftop pool

Exclusive services

Free gym access
Privilege Twin Room
Room Type: Triple
Room Size: 32 m2
2 Twin bed(s) Bed
Privilege Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Private bathroom, Toilet paper, Shampoo, Shower, Shower cap, Towels, Toothbrush, Bathtub or shower, Toilet, Free toiletries, Bathrobe, Body soap

General

Smoke Alarm, Trash cans, Safe, Key card access, Air conditioning, Carpeted, Key access

Media & Technology

Cable channels, Flat-screen TV, TV, Telephone

Living Area

Desk, Sofa, Sitting area

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Drying rack for clothing

Pool and Spa

Pool with a view, Rooftop pool

Exclusive services

Free gym access
Superior Double Room with Pool View
Room Type: Triple
Room Size: 26 m2
1 Queen bed(s) Bed
Superior Double Room with Pool View

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Private bathroom, Toilet paper, Shampoo, Shower, Shower cap, Towels, Toothbrush, Bathtub or shower, Toilet, Free toiletries, Body soap

General

Smoke Alarm, Trash cans, Safe, Key card access, Air conditioning, Carpeted, Key access

Media & Technology

Cable channels, Flat-screen TV, TV, Telephone

Living Area

Desk, Sitting area

View

Garden view, Pool view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Drying rack for clothing

Pool and Spa

Pool with a view, Rooftop pool

Exclusive services

Free gym access
Check Hotel Availability
Nightly rates from:
USD62
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