Is this Ciloto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ciloto hotel have a swimming pool?

Yes, this Ciloto hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ciloto hotel?

Best-rates for the Ciloto hotel starts from $52 per night with includes Wheelchair Accessible, Balcony/Terrace, Toiletries, Guest Services, Air Conditioner, Pool, Security/Safety, Business Services, Breakfast, Laundry, TV, Accessibility, Spa, Bar, Child Friendly, Internet, Parking, Wellness Facilities, Restaurant, Kitchen, Sports/Activities, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ciloto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ciloto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ciloto hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ciloto hotel?

Based on the information reported by the owner or manager, the Ciloto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ciloto hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Pesona Alam Resort & Spa | Hotel in Cisarua

| 8.8 (38 Reviews) | 1 Bathroom

Hotel in Ciloto, Cisarua

Family-friendly hotel with 3 outdoor pools and a full-service spa
3 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Pesona Alam Resort & Spa offers 138 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Hair dryer

Towels

Bidet

Shower

Bedroom

Blackout drapes/curtains

Air conditioning

Connecting rooms available

Soundproofing

Energy-saving switches

Slippers

Laptop-friendly workspace

Desk

Desk chair

Recycling

Safe

Phone

Breakfast

1 bar

Buffet breakfast available for a fee daily 7 AM–10 AM: IDR 200000 for adults and IDR 100000 for children

24-hour room service

1 restaurant and 1 coffee shop/cafe

Free bottled water

Coffee/tea maker

Minibar

Parking

Free offsite parking within 328 ft

Free uncovered self parking on site

Accessibility

Stair-free path to entrance

Elevator

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Hiking/biking trails

Horse riding

Bike parking

Mini golf

Arcade/game room

3 outdoor pools

Archery

Children's pool

Bicycle rentals

Playground

Billiards/pool table

Full-service spa

Fitness center

Entertainment

Cable channels

LCD TV

General

Conference space

Meeting rooms

Computer station

Elevator

ATM/banking services

Front-desk safe

Banquet hall

English

Indonesian

Vegetarian dining options

Vegan dining options

Double-glazed windows

Living plant wall

Local artist showcase

Locally-owned & organized tours & activities

At least 80% lighting from LEDs

Reusable cups only

No plastic water bottles

At least 80% of food locally-sourced

Smoke-free property

Biodegradable drinking straws

Guest Services

Arcade/game room

Snack bar/deli

3 outdoor pools

Children's pool

Laundry facilities

Playground

Soundproofed rooms

Mini golf

Concierge services

Daily housekeeping

24-hour front desk

Luggage storage

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Spa

Massages

Couples treatment room(s)

Massage/treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for idr 350000.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately idr 200000 for adults and idr 100000 for children rollaway bed fee: idr 350000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of ascott cares (ascott limited) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property requires a deposit at the time of booking the reservation.

Reviews

Rina

Sep 9, 2025 03:17:09 PM

Review Score: 10

Summary: Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Villa, 2 Bedrooms Room Size: 807 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Bed sheets provided, Dining table, Hardwood flooring in room, Number of bedrooms - 2, Ping - 23, Location - top floor, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Square meters - 75, Private bathroom, Square feet - 807, Garden view, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, Mountain View Room Size: 258 square feet m² 1 Double Bed 2 Queen Beds	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Location - top floor, Square meters - 24, Mountain view, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Tile flooring in room, Balcony, Access via exterior corridors, Bed sheets not available, Bed count minimum 1, Bed count maximum 2
Superior Villa, 1 Bedroom Room Size: 484 square feet m² 1 Queen Bed	General Rollaway/extra beds (surcharge), Bed sheets provided, Dining table, Hardwood flooring in room, Number of bedrooms - 1, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Location - ground floor, Garden view, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Villa, 3 Bedrooms Room Size: 1076 square feet m² 4 King Bed, Twin Beds and Queen Bed	General Bed count minimum 4, Rollaway/extra beds (surcharge), Bed sheets provided, Dining table, Hardwood flooring in room, Ping - 30, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Square feet - 1076, Private bathroom, Location - ground floor, Garden view, Number of bedrooms - 3, Separate sitting area, Bed count maximum 4, Square meters - 100
Superior Room Room Size: 258 square feet m² 1 Queen Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Square meters - 24, Number of bathrooms - 1, Private bathroom, Location - ground floor, No rollaway/extra beds, Tile flooring in room, Garden view, Balcony, Access via exterior corridors, Bed sheets not available, Bed count minimum 1, Bed count maximum 2
Deluxe Standard Room Size: 258 square feet m² 1 Queen Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Room and bed type depend on availability check-in, Square meters - 24, Number of bathrooms - 1, Private bathroom, Location - ground floor, No rollaway/extra beds, Tile flooring in room, Garden view, Balcony, Access via exterior corridors, Bed sheets not available, Bed count minimum 1, Bed count maximum 2