The Pacific Sutera Hotel | Resort in Kota Kinabalu

| 7.8 (823 Reviews) |  11 Bathrooms  44 Guests
Downtown Kota Kinabalu Resort | The Pacific Sutera Hotel

Resort in Downtown Kota Kinabalu, Kota Kinabalu

Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera Hotel offers easy access to Sutera Harbor Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining. Drinks and snacks are available at the Pool Bar, Lobby Lounge, Breeze Beach Club or Horizons Sky Bar and Cigar Lounge. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness center and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.1 mi from The Pacific Sutera Hotel. The nearest airport is Kota Kinabalu International Airport, 3.7 mi from the property.

The Pacific Sutera Hotel is located in Kota Kinabalu.

This 786 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Guest Services, Air Conditioner, and several others. This is a 5 star rated property and has over 823 reviews with the average score of 7.8 . Coming to Kota Kinabalu and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 786 Bedrooms Resort if you want to learn more about this place in Kota Kinabalu. These details are authentic, as they are provided by our partner, booking.com.

This The Pacific Sutera Hotel in Kota Kinabalu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Pacific Sutera Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Wine/Champagne
  • Fruit
  • Restaurant
  • Snack bar
  • Breakfast in the room
  • Kids' meals
Parking
  • Free parking
  • Parking
  • Parking on site
  • Accessible parking
Accessibility
  • Wheelchair accessible
Activities
  • Racquetball
  • Themed dinners
  • Fitness
  • Private beach area
  • Spa
  • Tennis equipment
  • Beach
  • Yoga classes
  • Nightclub/DJ
  • Spa/Wellness packages
  • Fitness classes
  • Spa lounge/Relaxation area
  • Live music/Performance
  • Ping-pong
  • Massage
  • Beachfront
  • Locker rooms
  • Foot bath
  • Personal trainer
  • Badminton equipment
  • Tennis court
  • Game room
  • Happy hour
  • Bowling
  • Pool table
  • Spa facilities
  • Water sports facilities on site
  • Golf course (within 2 miles)
  • Sauna
  • Evening entertainment
  • Fitness center
  • Playground
  • Karaoke
Entertainment
  • Baby safety gates
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Designated smoking area
  • Wifi in all areas
  • Elevator
  • Facilities for disabled guests
  • Family rooms
  • Non-smoking rooms
  • Safe
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
Guest Services
  • Strollers
  • 24-hour front desk
  • Baggage storage
  • Private check-in/out
  • Concierge
  • Dry cleaning
  • Suit press
  • Babysitting/Child services
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Room service
  • Express check-in/out
  • Shuttle service (free)
  • Car rental
  • Meeting/Banquet facilities
  • Airport shuttle
  • Laundry
  • Business center
  • Ironing service
  • Shuttle service
  • Hair/Beauty salon
  • Currency exchange
  • Airport shuttle (additional charge)
  • Tour desk
  • ATM on site
  • Fax/Photocopying
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
  • Sun deck
Security/Safety
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • Key card access
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Waterslide
  • Beach umbrellas
  • Plunge pool
  • Beach chairs/Loungers
  • Pool with view

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted, , to all non-malaysian residents that booking family escapade at the pacific (residence of malaysia only) rate will be subject to a penalty surcharge of rm 250.00 net per room per night (stay period: now till 30 september 2024) and rm 255.00 net per room per night (stay period: 1 october 2024 till 31 march 2025). upon check-in, guests will be required to present their malaysia resident id/pr to confirm their rate entitlement, stay 3 nights or more and enjoy 2 complimentary rounds of bowlingplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.37
Location:
9.07
Staff:
8.62
Facilities:
8.65
Comfort:
8.82
Cleanliness:
8.78
Mohd Mizran
Jan 18, 2026 08:00:00 AM
Review Score:   10
Malaysia
Reviewer Type: Couple
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Deluxe Sea View King
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Premium King
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Junior Suite
Room Type: Suite
Room Size: 83 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Executive Suite
Room Type: Suite
Room Size: 105 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Premium Sea View King
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Family Room
Room Type: Family
Room Size: 66 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Deluxe Twin
Room Type: Twin
Room Size: 33 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Deluxe Sea View Twin
Room Type: Twin
Room Size: 33 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Premium Twin
Room Type: Twin
Room Size: 33 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Premium Sea View Twin
Room Type: Twin
Room Size: 33 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Towels, Shampoo, Free toiletries, Bathrobe, Hairdryer, Private bathroom, Bathtub, Toothbrush, Body soap, Shower cap, Slippers, Conditioner, Toilet paper, Bathtub or shower, Toilet, Walk-in shower, Shower

General

Trash cans, Key card access, Ironing facilities, Iron, Safe, Smoke Alarm, Carpeted, Air conditioning

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Cable channels, Satellite channels

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Check Resort Availability
Nightly rates from:
USD183
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