Is this U Hotel Penang pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at U Hotel Penang?

Check-in time for U Hotel Penang starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the U Hotel Penang have a swimming pool?

No, this U Hotel Penang does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is U Hotel Penang a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the U Hotel Penang wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the U Hotel Penang is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the U Hotel Penang?

Based on the information reported by the owner or manager, the U Hotel Penang indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for U Hotel Penang?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

U Hotel Penang | Hotel in George Town

| 8.2 (305 Reviews) | 1 Bathroom

Hotel in Gelugor, George Town

Hotel with free parking, near Queensbay Mall
This smoke-free hotel features a business center, a meeting room, and dry cleaning. Self parking is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Housekeeping is not available.
U Hotel Penang offers 128 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Child Friendly

Kitchen

Laundry

Facility Overview

Bathrooms

Bathroom (partially open)

Shower

Towels

Hair dryer

Bedroom

Air conditioning

Bed sheets

Safe

Desk

Breakfast

Coffee/tea maker

Electric kettle

Parking

Free self parking on site

Accessibility

Elevator

Wheelchair accessible (may have limitations)

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Entertainment

Flat-screen TV

General

Business center

Meeting room

Reception hall

Elevator

Front-desk safe

Malay

Chinese (Mandarin)

English

Smoke-free property

Guest Services

Laundry facilities

24-hour front desk

No housekeeping

Tour/ticket assistance

Luggage storage

Laundry facilities

Dry cleaning service

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11 pm express check-in available minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Ram Mahalingam

Sep 21, 2025 01:00:57 PM

Review Score: 8

Summary: Hotel rooms are neat and clean. Staff services are good. But basic amenities such as tooth paste & brushes are not providing. Overall pleasant experience and nice stay.

See All Reviews

Room Arrangement

Room Info	Facilities
Regular Queen (Venus) Room Size: 156 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 4.38, Square meters - 15, Bed count minimum 1, Bed count maximum 1, Square feet - 156
Deluxe King (Saturn) Room Size: 151 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 4.24, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Regular Twin (Luna) Room Size: 151 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 4.24, Square feet - 151, Square meters - 14, Bed count minimum 2, Bed count maximum 2