Is this Ngagel hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ngagel hotel?

Check-in time for Ngagel hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ngagel hotel have a swimming pool?

Yes, this Ngagel hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ngagel hotel?

Best-rates for the Ngagel hotel starts from $25 per night with includes EV Charge Station, Guest Services, Balcony/Terrace, TV, Bedding/Linens, Entertainment, Breakfast, Kitchen, Air Conditioner, Pool, Barbecue/Outdoor Cooking, Child Friendly, Internet, Laundry, Parking, Business Services, Wellness Facilities, Restaurant, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ngagel hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ngagel hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ngagel hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ngagel hotel?

Based on the information reported by the owner or manager, the Ngagel hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ngagel hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Tropic Suites Hotel Surabaya | Hotel in Surabaya

| 8.0 (220 Reviews) | 1 Bathroom

Ngagel Hotel | Grand Tropic Suites Hotel Surabaya

Hotel in Ngagel, Surabaya

Family-friendly Surabaya hotel in Wonokromo with free parking
A restaurant, concierge services, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Housekeeping is available on request.
Grand Tropic Suites Hotel Surabaya offers 215 air-conditioned accommodations with safes and complimentary bottled water. Premium cable television is provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

EV Charge Station

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Hair dryer

Private bathroom

Towels

Bedroom

Air conditioning

Bed sheets

Desk

Energy-saving switches

LED light bulbs

Laptop-friendly workspace

Phone

Recycling

Safe

Slippers

Water-efficient showers only

Breakfast

1 restaurant

Buffet breakfast available for a fee daily: IDR 160000 for adults and IDR 80000 for children

Room service available

Coffee/tea maker

Electric kettle

Free bottled water

Parking

24-hour roundtrip airport shuttle (surcharge)

Electric car charging station on site

Free self parking on site

Accessibility

This property does not have elevators

Activities

Bicycle rentals

Billiards/pool table

Playground

Entertainment

Cable channels

Premium channels

General

Computer station

Meeting rooms - 2

Ballroom

Free newspapers in lobby

Front-desk safe

English

Indonesian

100% renewable energy

At least 80% lighting from LEDs

At least 80% of food locally-sourced

At least 80% organic food

Biodegradable coffee stirrers

Biodegradable drinking straws

Comprehensive food waste policy

Comprehensive recycling policy

Designated smoking areas (fines apply)

Double-glazed windows

Local artist showcase

Local culture & ecosystem education

Locally-owned & organized tours & activities

No plastic coffee stirrers

No plastic drinking straws

No plastic soda bottles

No plastic water bottles

Reusable cups only

Reusable tableware only

Vegan dining options

Vegetarian dining options

Guest Services

Laundry facilities

Playground

24-hour front desk

Change of bedsheets (on request)

Change of towels (on request)

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Tour/ticket assistance

Wedding services

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

BBQ grill(s)

Garden

Picnic area

Terrace

Vegetable garden

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! children 15 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately idr 160000 for adults and idr 80000 for children airport shuttle fee: idr 286000 per vehicle (one way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses geothermal energy, plus a grey water recycling system

Reviews

betty rosalina

Feb 8, 2023 03:31:12 PM

Review Score: 5

Summary: We were surprised in a very positive way. We liked the room and the layout of the hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 0, No cribs (infant beds)
Superior Twin Pool View Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Free cribs/infant beds
Superior King Pool View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Free cribs/infant beds
Junior Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 0, No cribs (infant beds)
Superior King Pool Terrace Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Free cribs/infant beds
Superior King Garden View Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 344, Free cribs/infant beds, Ping - 10
Superior Twin Pool Terrace Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Free cribs/infant beds
Superior Twin Garden View Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Free cribs/infant beds