Is this Renaissance Johor Bahru Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Renaissance Johor Bahru Hotel?

Check-in time for Renaissance Johor Bahru Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Renaissance Johor Bahru Hotel have a swimming pool?

Yes, this Renaissance Johor Bahru Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Renaissance Johor Bahru Hotel?

Best-rates for the Renaissance Johor Bahru Hotel starts from $122 per night with includes Spa, Restaurant, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Internet, Parking, Pool, Bedding/Linens, Wellness Facilities, Toiletries, Air Conditioner, Accessibility, Sports/Activities, Bar, Breakfast, Security/Safety, Business Services, Balcony/Terrace, Kitchen, Laundry, TV, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Renaissance Johor Bahru Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Renaissance Johor Bahru Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Renaissance Johor Bahru Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Renaissance Johor Bahru Hotel?

Based on the information reported by the owner or manager, the Renaissance Johor Bahru Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Renaissance Johor Bahru Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Renaissance Johor Bahru Hotel | Hotel in Masai

| 9.0 (1001 Reviews) | 1 Bathroom

Bandar Baru Permas Jaya Hotel | Renaissance Johor Bahru Hotel

Hotel in Bandar Baru Permas Jaya, Masai

Luxury hotel with 2 restaurants and bars
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a sauna are onsite.
Housekeeping is available on request.
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Designer toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Free cribs/infant beds

Pillow menu

Air conditioning

Bed sheets

LED light bulbs

Energy-saving switches

Desk

Free newspapers

Iron/ironing board

Recycling

Water-efficient showers only

Safe

Phone

Breakfast

2 bars/lounges and 1 poolside bar

2 restaurants

Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 68 for adults and MYR 34.00 for children

24-hour room service

Free bottled water

Coffee/tea maker

Mini-fridge

Minibar

Parking

Electric car charging station on site

Wheelchair-accessible parking and van parking available

Secured self parking on site (MYR 5 per day)

Covered valet parking on site (MYR 30 per day)

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

Assistive listening devices in meeting rooms

Wheelchair-accessible public washroom

Hand-held showerhead

Lever door handles

Magnifying mirror

Wheelchair-accessible lounge

Wheelchair-accessible registration desk height (inches): 43

Height-adjustable showerhead

Toilet grab bar height (inches): 10

Doorbell and phone notification

Wheelchair-accessible fitness center

Visual doorbell notification

Wheelchair-accessible restaurant

Phone accessibility kit

Grab bar near toilet

Wheelchair-accessible business center

Elevator door width (inches): 59

Wheelchair-accessible van parking

Wheelchair-accessible parking

Transfer shower

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

20 on-site accessible parking spaces

Low-height view port in door

Wheelchairs available on site

Low-height electrical outlets in bathroom

Pool access ramp on site

Stair-free path to entrance

Low-height door lock

Activities

Health/beauty spa

Rock climbing

Theme parks

Bicycle rentals

Hiking/biking trails

Outlet shopping

Health club access

Designer stores

Sauna

Children's pool

Outdoor pool

Playground

Access to nearby health club

24-hour fitness center

Entertainment

Cable/satellite channels

40-inch LCD TV

General

Meeting rooms - 12

Business center

Conference space (15349 square feet)

Computer station

Free newspapers in lobby

Ballroom

Elevator

Gift shop/newsstand

Front-desk safe

Banquet hall

Malay

Chinese (Mandarin)

English

Hindi

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegetarian dining options

Double-glazed windows

Comprehensive recycling policy

Rooftop garden

Comprehensive food waste policy

At least 80% lighting from LEDs

Smoke-free property

Guest Services

Free cribs/infant beds

Mini-fridge

Children's pool

Outdoor pool

Laundry facilities

Playground

Children's club

Change of bedsheets (on request)

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi and wired Internet

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Free pool cabanas

Garden

BBQ grill(s)

Terrace

Pool umbrellas

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for myr 130 per night. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately myr 68 for adults and myr 34.00 for children secured self parking fee: myr 5 per day covered valet parking fee: myr 30 per day rollaway bed fee: myr 130 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

SIVA UTHIRASWAN

Dec 13, 2025 04:09:58 PM

Review Score: 10

Summary: Excellent stay at Renaissance Hotel JB. Clean and spacious rooms, very comfortable bed, and friendly staff. Breakfast spread was great. Highly recommended.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Twin Beds Room Size: 387 square feet m² 2 Twin Beds	General Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 10.88, Wardrobe or closet, Room and bed type depend on availability check-in, Square meters - 36, Extra bed count 1, Bed count minimum 2, Square feet - 387, Bed count maximum 2
Room, 1 King Bed, Terrace, Pool View Room Size: 387 square feet m² 1 King Bed	General Bidet, Number of living rooms 0, Number of bedrooms - 0, Terrace, Room and bed type depend on availability check-in, Square meters - 36, Square feet - 387, Pool view, No rollaway/extra beds, Ping - 10.88, Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 1
Club Room, 2 Twin Beds Room Size: 366 square feet m² 2 Twin Beds	General Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 366, Extra bed count 1, Square meters - 34, Ping - 10.29, Wardrobe or closet, Club level room, Bed count minimum 2, Bed count maximum 2
Room, 2 Twin Beds, Bay View Room Size: 387 square feet m² 2 Twin Beds	General Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 36, Extra bed count 1, Square feet - 387, Bay view, Ping - 10.88, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Bay View Room Size: 387 square feet m² 1 King Bed	General Bidet, Number of living rooms 0, No rollaway/extra beds, Bay view, Ping - 10.88, Wardrobe or closet, Room and bed type depend on availability check-in, Square meters - 36, Bed count minimum 1, Bed count maximum 1, Square feet - 387
Executive Suite, 1 King Bed Room Size: 872 square feet m² 1 King Bed	General Bidet, No rollaway/extra beds, Square meters - 81, Wardrobe or closet, Ping - 24.51, Room and bed type depend on availability check-in, Club level room, Square feet - 872, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Club Room, 1 King Bed Room Size: 366 square feet m² 1 King Bed	General Bidet, Number of living rooms 0, No rollaway/extra beds, Wardrobe or closet, Room and bed type depend on availability check-in, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, Ping - 10.29
Room, 1 King Bed Room Size: 387 square feet m² 1 King Bed	General Bidet, Number of living rooms 0, No rollaway/extra beds, Ping - 10.88, Wardrobe or closet, Room and bed type depend on availability check-in, Square meters - 36, Bed count minimum 1, Bed count maximum 1, Square feet - 387